Quality Certified
“Built to a Higher Standard”
The BBB team takes a tremendous amount of pride
in “Leading the Way” to exceptional quality standards from the time a customer
places an order, through the manufacturing process, to the product installation
and ultimately to the performance on the vehicle. We are committed to the principle
of continual improvement as a means of satisfying our customer requirements,
achieving our quality objectives and improving the effectiveness and efficiency
of our processes. Every product we build passes thorough a series of rigorous
testing processes, from the components we use through the final shipped product.
BBB was the first ISO/TS16949 Cerified supplier
of new and remanufactured rotating electrical product in North America. BBB’s
ISO/TS16949 registered system includes a vast array of receiving, in-process,
and final inspection and testing requirements.
First and foremost, we have a calibration system to ensure that all of BBB’s
measuring and test equipment is within predetermined specifications. Our measuring
and test equipment is calibrated to the NIST (National Institute of Standards
and
Technology)
standard that applies to that specific instrument's national standard. We utilize
a calibration company that is also ISO 9000 certified.
This ensures the highest quality and experience for calibration not only of
our
sophisticated computerized final test fixtures, but also all of our digital,
electronic and manual measuring and test equipment.
At
receiving we conduct a type, count, and condition inspection of all parts,
products and raw materials that enter our facility. Incoming
shipments are segregated and routed to the appropriate cells within the
organization. Any damaged shipments are routed into a
nonconforming area, tagged nonconforming, digitally photographed, and formally
reported to the Purchasing Department for the appropriate corrective action
measures. Parts are also required to go through a Second Stage
Quality Control Inspection. This is conducted by the Quality Department and
the results are forwarded with the parts once they have passed all inspections
and tests required for that specific part. Samples are retained and posted
in the Inventory Control Cell that supplies Production with those parts.
In-process inspections include a variety of measures and tests. Employees,
working in manufacturing cells of processing, are trained to utilize guidance
boards, technical bulletins, work instructions and reference documentation
to conduct
a variety of visual inspections for the fit, form and function. There are many
different types of calibrated in-process test fixtures that are located throughout
the production process. Calipers are used to measure specified critical dimensions.
Field testers are utilized to test insulated components. Components
are subjected to a number of specific tests, including as regulator testing,
rectifier testing, stator testing, armature testing and
rotor testing to name a few.
The pride of the Quality Department is the automated
computerized final test fixtures. These test fixtures test every unit that
passes through the Production. The parameters and configurations of every unit
are pre-programmed into the computerized database. Each test is initiated by
step by step on screen prompting the user of the proper set-up and settings.
Once the test is initiated, the computer compares the results of the unit against
the pre-determined parameters. There is no decision, for pass or fail, made
by the Quality Assurance Personnel, therefore removing the possibility for
human error.
The
Alternator test procedures include a 14-point inspection at 5 different RPM’s.
Maximum output power with and without full load, voltage regulator set points
turn on speed, voltage regulator load response control, leakage and a variety
of regulator functions are all part of our overall functional testing. Test
results are recorded on the dated and serialized test report, which will accompany
your BBB Alternator.
The Starter test procedures include a 19-point inspection across the entire
RPM specification range. Current, speed, close test hold current, open test,
pull current, voltage drop, maximum current, maximum power, ripple current,
maximum torque, and series of torque constants are all a part of our overall
Starter functional test. These units also have the dated results in the boxes
accompanying
the unit.
Units that have passed all test and inspection points
are stamped by our highly trained Quality Assurance Personnel. These units
are then placed in approved protective packaging to ensure that they are delivered
to our customers in the same condition as they were when removed from the computerized
test fixture.
BBB’s Quality Assurance Department is committed to our vision of . This includes a focus on the continuous improvement of the reliability of our products by using only proven, tested components, the most advanced testing and measuring and equipment, and providing ongoing employee training.
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